Bollywood actress Sonam Kapoor Ahuja has warned followers to not use Uber in London after she had the “scariest expertise”.
The 34-year-old, who splits her time between London and India, mentioned she was “tremendous shaken” after she used the ride-hailing app on Wednesday evening.
Ahuja, daughter of Slumdog Millionaire star Anil Kapoor, mentioned her Uber driver was “unstable and was yelling and shouting”.
“I used to be shaking by the top of it,” she mentioned on Twitter to her 12.eight million followers.
The award-winning actress, who has a home in London together with her businessman husband Anand Ahuja, added: “Please please watch out. The very best and most secure is simply to make use of the native public transportation or cabs.
“I am tremendous shaken.”
The motive force was unstable and was yelling and shouting. I used to be shaking by the top of it.
— Sonam Okay Ahuja (@sonamakapoor) January 15, 2020
Uber mentioned in a reply on Twitter: “Sorry to listen to about this, Sonam. Are you able to please ship us a DM together with your electronic mail deal with and cellular so we will look into this?”
The actress, who’s one in every of Bollywood’s most extremely paid actresses, replied that she tried to complain on the app however “obtained a number of disconnected replies by bots”.
The corporate advised the Day by day Mail: “It’s a regrettable and regarding incident. What’s been described has no place on the Uber app and we’re reviewing the matter.”
Sky Information has contacted Uber for remark.
The star’s expertise is the newest in an already unhealthy few months for Uber after it had its London licence stripped in November.
I attempted complaining in your app, and simply obtained a number of disconnected replies by bots. You guys must replace your system. The injury is finished. There’s nothing extra you are able to do.
— Sonam Okay Ahuja (@sonamakapoor) January 16, 2020
Authorities discovered greater than 14,000 journeys have been taken with drivers who had faked their id on the agency’s app.
Uber appealed the choice in December so, till that course of is full, it’s allowed to proceed working within the capital.
Ahuja’s travelling between the UK and India seems to haven’t been all that clean, with the actress slicing ties with British Airways per week earlier than the Uber incident for shedding her baggage.
She tweeted: “That is the third time I’ve travelled British Airways this month and the second time they’ve misplaced my baggage.
“I feel I’ve learnt my lesson. I am by no means flying British Airways once more.”